Real Estate Academy


In this month's edition of What's New, we feature Stephen Gittoes in the 'Show us your Web book' section, and we also take a look at the very first The Complete Salesperson Course held in London!

As always, we welcome any content suggestions or comments & don't forget to like our Facebook page! 



This month saw our annual international ‘The Complete Salesperson Course’ and our first time hosting in London, UK!

The Complete Salesperson Course 2019 London also included the once in a lifetime opportunity to visit News Corp HQ for a study tour. Some great moments shared in these photos — a special thank you to Tracey Fellows President Global Digital Real Estate - News Corp & Steve Carroll – REA Group, for bringing this all together.

Frequently Asked Questions

Why isn't my video working?

A common question we get asked in Web Books is why the video is not loading correctly into a section. It may be showing an error screen or appearing blank.

This is generally a very easy fix!

In the video part of a section you will notice the below notes located to the left of the video boxes;



It is important to note that only the text in bold is what's needed when copying and pasting the link into Web Books. e.g.



We always recommend using Vimeo as this is more business-friendly. Vimeo has no advertisements, and you can add in various types of end screens, for example, you can add a blank end screen, meaning the next video in your library will not automatically commence playing.

It is more common to come across errors with Youtube videos than it is with Vimeo.

Show Us Your Web Book

Each month we feature a Web Book that we believe should be shared with the community.

This month, we have a great example of how Stephen Gittoes is using Web Books to create a Property Book and the amazing testimonials he is receiving in response.

Click here to take a look.


"Dear Stephen

Many thanks for your email much appreciated. 

This property is not of interest to me however I wanted to provide feedback on your website listing.  It is outstanding – there is summary information for those who only want an overview but I personally found the detail exceptional from the descriptions and location information through to the inclusions and contract.  This is by far the best listing information I have ever seen on a property and shows attention to detail and confidence in the property itself. Should I be in the market for an agent in the future I will definitely be in touch.

Kind Regards

Briar" - East Gosford NSW.


Congratulations Stephen on your hard work and amazing feedback!

If you have any questions, would like further training so that you too can create something similar, or wish to have your webbook displayed in next months 'Show Us Your Webbook,' please complete the form attached below and one of our team members will contact you. 

REA Form

Version 2 Update

We are excited to announce that Web Books Version 2 is in it's final stages of testing and will be released just weeks away.

Above is some more sneak peaks of just a couple of the updated and NEW functions we have coming in this version .

We hope you are as excited as us!

Meet The Team

Shannon Fitzsummons - Web Books Team Leader

Shannon has been a full-time member of the Academy since 2007 but has been exposed to the company since she was in junior high school, helping in an administrative capacity on a casual basis for a number of years. Once she had finished high school Shannon completed a Business Administration Traineeship with the Academy while studying towards the achievement of a Diploma of Business with the Australian College of Commerce and Management.

Today Shannon is responsible for planning, organising and overseeing the implementation of Real Estate Academy’s administrative systems and functions to ensure the company’s operations run seamlessly and cost-effectively. She also assists the General Manager in an HR management capacity. In this role, she helps with the recruitment process, manages the onboarding function and is the first point of call for all staffing matters. Last but not least, as Web Books Team Leader Shannon devotes most of her time helping members optimise the way they use this innovative, simple to use technology product to build their businesses and profiles within the communities they serve.

Madeline Balding - Technology and Customer Care Consultant

Madeline worked in the beauty industry and administrative positions before joining Real Estate Academy in March 2016 to take on a customer care and support role for Web Book users. Madeline has a number of qualifications including the Real Estate Certificate of Registration & Lee Woodward’s ACTIVATE program. After moving away for a year she has returned to supporting clients with the use of Web Books as well as conducting all training and roll out of new systems to all clients. Madeline’s practical experience with technology, such as Web Books, coupled with her friendly, professional manner and excellent communication skills make her an invaluable member of the team.

Ryley McCaughan - Technology and Customer Care Consultant

Ryley was always going to work in the real estate industry, it was just matter of when and where? Growing up around real estate, Ryley’s first exposure to real life prospecting was accompanying her dad on letter drops as an 8 year old. Since those early days, she has learnt to adapt her innate skills of communication and bubbly personality to a variety of roles and industries in customer service.

Ryley's passion for helping and caring for people and her after school years in real estate starting in admin and ending in property management  have allowed her to transition seamlessly into the Real Estate Academy environment. As the Executive Support and Client Care Officer, Ryley works across a number of critical areas related to our customer satisfaction including; primary contact with the Web Book support team, executive staff logistical planning, sales and member services.

Training Opportunities

Upcoming events at Real Estate Academy, or click here to view the full event calendar.

The Complete Salesperson Course - Melbourne

Presented By Lee Woodward

Date: 18 Aug - 19 Aug 2021 Time: 8:45 am to 5:00 pm
Location: Sofitel Melbourne 25 Collins Street, Melbourne VIC Investment: $995 pp

The Complete Salesperson Course - Hunter Valley

Presented By Lee Woodward

Date: 25 Aug - 26 Aug 2021 Time: 8:45 am to 5:00 pm
Location: Crowne Plaza Hunter Valley Hunter Valley NSW Investment: $995 pp
More Events